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After the Basic Skills Course or Refresher Course

What Happens After a Transcriber Completes Training?

Once a sponsored trainee completes the Basic Skills Course or Refresher Course, they move into a guided first-semester phase that focuses on mentoring, quality assurance, and continued skill development.


1. Course Completion & Final Report

After the course ends, both the transcriber and their sponsor receive a Final Report by email—usually within a week. This report summarizes performance, readiness, and next-step recommendations.

Read more: Course Reports


2. Licensing the Transcriber Software

Graduates who receive a passing grade may now license the TypeWell Transcriber software or have it licensed by their employer. The software should not be activated before graduation; TypeWell software is licensed only for use by graduates.

To provide full communication access, the transcriber and reader should use two separate computers or devices that are linked wirelessly.


3. TypeWell Everywhere

The TypeWell Everywhere feature helps transcribers practice abbreviation skills while typing emails or reports.

  • It is not for classroom use.
  • During training, every transcriber receives a free trial of Everywhere.
  • After the trial, they can uninstall it, use the built-in version within the Transcriber software, or renew the standalone license.

4. First-Semester Support from TypeWell

Every new transcriber receives structured first-semester mentoring that includes:

These supports are included in the fee for the Basic Skills Course – Training Package ($899) and coordinated with the sponsor to ensure successful onboarding.


5. Guided Practice for New Transcribers

After graduation, new transcribers should have a short period of guided practice before providing live services.

Recommended steps:

  • Practice in real classes or meetings for 2–3 days before live assignments.
  • Team or shadow with an experienced transcriber when possible.
  • Use the Transcript Analysis Checklist (PDF) to guide mentoring discussions.

The best learning occurs when transcribers provide communication access for a real reader.


6. Mentoring New Transcribers

An experienced transcriber makes the best mentor. Sponsors should provide paid time for both the new and experienced transcribers to meet—frequently at first, then monthly.

If an experienced mentor is unavailable, the site service coordinator should fill that role, using the Transcript Analysis Checklist for structure.

TypeWell also offers remote mentoring services at a reasonable hourly cost.

Before practice begins, the coordinator should review local expectations and site procedures.

Read more: Defining Your Service Policies


7. Quality Assurance

Each Final Report includes recommendations about a transcriber’s readiness to provide direct services. Sponsors should follow these recommendations closely: assigning work prematurely can harm service quality.

  • Transcribers needing more practice should complete supplemental exercises first.
  • First-year transcribers should avoid math or science classes until completing the Math Mode Basics course.
  • Ongoing mentoring and monitoring help maintain accuracy and professionalism.

Tools for measuring skills include:

  • The Self-Test of abbreviation use (built into the Transcriber software)
  • The Transcript Analysis Checklist
  • The Goals and Strategies worksheet provided during training

Read more: Quality Assurance Measures


8. Continuous Improvement

High-quality communication access depends on collaboration among transcribers, sponsors, and service coordinators. Each site should maintain clear written policies that outline expectations for quality, mentoring, and communication with readers.

We’re always available to support sponsors and new transcribers as they transition into workplace settings. Email us if you have questions.


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Nov 6, 2025

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