How do I purchase a new software license?
Already have an account?
Sign in and visit the Software Licenses page in your TypeWell account. Then click the Add or Upgrade Licenses button.
Click the "Add" button corresponding to the type of license you wish to add. If your account is not eligible to add the selected license, you'll be prom...
What is the difference between Basic and Premium?
The primary difference between the Basic and Premium versions of the V7 TypeWell Transcriber software is the variety of linking features they support. "Linking" refers to how the typed text is transmitted from the transcriber's computer to the reader's computer or mobile device. The software vers...
Overview of License Keys
When you install TypeWell software, you will be prompted for a license key. License keys are used to track when and where the software license is activated, to ensure the license is only used on one computer at a time.
You can get a license key signing into your account and clickin...
How do I refresh the license key for my TypeWell software?
If you already have the software installed and you're simply refreshing the license key, please try the Quick Refresh page:
If this is a new installation or if the Quick Refresh page asks you to sign in, then you will need to be signed into the account where that license ...
Finding your Installation Number
The installation number identifies a copy of TypeWell installed on your computer. It is different than the license key, which is a password that activates the TypeWell software. You provide the installation number shown on your laptop (during installation), and then our license server provides yo...
Renewing or Extending a License Subscription (i.e., "adding months" to a license)
Sign in to access your online account, then click Software Licenses to view a list of your existing licenses.
To extend the subscription (add months) for one or more licenses, click the Add or Upgrade Licenses button.
Use the drop-down menus to select the desired length of time for each l...
What's the difference between a license subscription and a license key?
TypeWell’s software is licensed to users on a subscription (i.e., pay-as-you-go) basis, by the month or by the year. A license subscription may be purchased by an individual, a school, or a business or other organization. When a user pays for a license subscription, TypeWell grants the user a cop...
Transferring a license from one computer to another
You may find that you need to transfer your TypeWell software onto a different computer than the original computer. For instance, this may be necessary when the original computer breaks and must be repaired.
To transfer the TypeWell license from an old laptop to a new one, follow the instruction...
Who may license the TypeWell transcribing software?
We don't allow just anyone to provide real-time transcription services using the TypeWell software! We are adamant that consumers be able to count on a high level of quality from TypeWell services. As such, the TypeWell transcribing software can be used only by individuals who have successfully c...
How do I upgrade my TypeWell software?
Sign in to your TypeWell account, then click Software Licenses to view a list of your existing licenses.
Any existing V7 license is already a subscription-type license. So, to convert it to a V8 license, click the Free V8 Update button:
You will see a pop-up notification confirming that ...