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Software Licensing

  • What is the difference between Basic and Premium?

    This article is about the differences between Basic and Premium versions of the V7 TypeWell Transcriber program. For information about V6 or earlier releases of the TypeWell software, see "Still using V6 (or earlier)?" The software version you use (Basic or Premium) will depend on the type of li...
  • Finding your Installation Number

    The installation number identifies a copy of TypeWell installed on your computer. It is different than the license key, which is a password that activates the TypeWell software. You provide the installation number shown on your laptop (during installation), and then our license server provides yo...
  • How do I purchase a new software license?

    Already have an account? Sign in (https://user.typewell.com/acctentry.form) and visit the Software Licenses page in your TypeWell account. Then click the Add or Upgrade Licenses button. Click the "Add" button corresponding to the type of license you wish to add. If your account is not eligible ...
  • How do I refresh the license key for my TypeWell software?

    If you already have the software installed and you're simply refreshing the license key, please try the Quick Refresh page: typewell.com/refresh (http://user.typewell.com/license/refresh.form) If this is a new installation or if the Quick Refresh page asks you to sign in, then you will need to ...
  • How do I upgrade my TypeWell software?

    Sign in (http://user.typewell.com/acctentry.form) to your TypeWell account, then click Software Licenses to view a list of your existing licenses. To upgrade one or more licenses, click the Add or Upgrade Licenses button. Use the drop-down menus to select the desired upgrade for each lice...
  • Overview of License Keys

    License Keys When you install TypeWell software, you will be prompted for a license key. License keys are used to track when and where the software license is activated, to ensure the license is only used on one computer at a time. You can get a license key signing into your account and clickin...
  • Renewing or Extending a License Subscription (i.e., "adding months" to a license)

    Sign in (http://user.typewell.com/acctentry.form) to access your online account, then click Software Licenses to view a list of your existing licenses. To extend the subscription (add months) for one or more licenses, click the Add or Upgrade Licenses button. Use the drop-down menus to se...
  • Transferring a license from one computer to another

    You may find that you need to transfer your TypeWell software onto a different computer than the original computer. For instance, this may be necessary when the original computer breaks and must be repaired. To transfer the TypeWell license from an old laptop to a new one, follow the instruction...
  • What's the difference between a license subscription and a license key?

    TypeWell’s software is licensed to users on a subscription (i.e., pay-as-you-go) basis, by the month or by the year. A license subscription may be purchased by an individual, a school, or a business or other organization. When a user pays for a license subscription, TypeWell grants the user a cop...
  • Who may license the TypeWell transcribing software?

    We don't allow just anyone to provide real-time transcription services using the TypeWell software! We are adamant that consumers be able to count on a high level of quality from TypeWell services. As such, the TypeWell transcribing software can be used only by individuals who have successfully c...