Basic Skills Course FAQ

Learn about TypeWell’s Basic Skills and Refresher Courses, including cost, sponsorship requirements, start dates, and equipment needs. Training is available only to sponsored candidates in structured cohorts.

TypeWell’s Basic Skills Course is open to sponsored candidates only. A confirmed school, university, or employer sponsor is required for enrollment. Join the Training Interest List to be notified when the next course opens.

All Basic Skills Course candidates must have a confirmed sponsor, such as a school, university, or company that plans to employ them after training. TypeWell no longer accepts self-pay applicants or offers individual financial assistance.

NOTE: The typing speed requirement for the Basic Skills Course increased to 60 wpm as of Feb 2010, because slower typists have considerable difficulty providing adequate communication access. Why are there stringent requirements for the Basic Skills Course? Many of the required skills are ones ...

It's very important that a TypeWell training candidate have strong short-term memory and good listening and English comprehension skills. Accurately remembering and recalling all the details just heard is fundamental to the work of a real-time transcriber. A TypeWell student must be able to hold ...

The transcriber training candidate must have good English grammar and spelling skills. What the transcriber writes will be the main source of information for some readers, whose English skills may still be formative. If the transcriber uses imperfect English, they may pass on those lesser skills ...

If you are applying for the TypeWell Basic Skills Course and you're having difficulty hearing the sound test or the audio story itself, here are a few things to try: Use a Windows computer. Use the Mozilla Firefox browser. Reinstall Java. Go to Control Panel > Network & Internet > Inte...

Below is a list of the equipment and necessary work area requirements for candidates completing the TypeWell Basic Skills Course. Laptop or Desktop Computer To complete the Basic Skills Course, a candidate must use a laptop or desktop computer running Windows 10 or higher. The training course ...

The Basic Skills Course includes 29 lessons completed over 1–3 months. Lessons are due every few days, with feedback from TypeWell’s teaching team. Learn how pacing, deadlines, and Internet access work in this structured, cohort-based training.

There are two due dates given to the candidate with each lesson: the recommended date and a final date. The recommended date is the one the student should aim for as it provides the optimal pace of learning. That is, it's soon enough after the last assignment to avoid forgetting what one has lear...

7 Grace Days for the Basic Skills Course If a candidate has to turn in a Basic Skills Course lesson late, they will draw upon their grace period days. These grace days allow for a few delays on scheduled due dates before one's enrollment in the course is canceled. They can be used to work around...

Reports during the course An important part of the candidate's learning in the TypeWell Basic Skills Course or Refresher Course is support from our live teachers and from the candidate's sponsor. Our teachers communicate regularly with the candidate, providing feedback about skill development, e...

After completing TypeWell training, new transcribers should enter a guided first-semester phase with mentoring, Skill Consultations, and sponsor support to ensure quality and readiness for live communication access work.

Refunds or credits for TypeWell training are only considered in cases of verified extenuating circumstances. Sponsors must submit a request form with documentation; fees are otherwise non-refundable once enrollment is confirmed.

(As part of the Basic Skills Course enrollment process, candidates are required to provide us a signed version of this Candidate Information Sheet. A customized version will be provided to them upon acceptance into the course. This is a sample copy.) You will soon be starting your TypeWell trans...

We do not allow the use of hotmail.com or msn.com email addresses by people taking the TypeWell transcribing course. The Problem The problem is that hotmail.com and msn.com throw away emails for no good reason. That means that sometimes when we send you an email, you would never receive it (not...

If some audio from the TypeWell Basic Skills Course plays through your speakers instead of your headphones, this guide will help you fix it. These steps are essential during the Formal and Comprehensive Skill Checks to ensure you hear all sounds clearly. Applies to Windows 10 and 11.

Fast and accurate typing is essential for success in the TypeWell Basic Skills Course. Our course moves quickly, and students must be able to transcribe spoken English in real time. That’s why we require applicants to pass a qualifying typing test before enrolling. If you’re not already a confid...

If you're a C-Print captionist exploring a transition to TypeWell, this guide outlines the key differences, benefits, and available support to help you make an informed decision. Advantages of TypeWell Over C-Print Reliable Streaming Text Platform: TypeWell’s Web Linking feature, included free ...

TypeWell no longer offers self-pay or payment plan options. All Basic Skills Course trainees must have a confirmed sponsor who covers the course fee. Learn more about the sponsorship requirement and how to apply.