Renewing or Extending a License Subscription (i.e., "adding months" to a license)

This article explains how to renew or extend a TypeWell software license through the online account where the license is managed. These instructions are primarily intended for freelance transcribers renewing licenses in their personal transcriber accounts, but they also apply to school or organization account managers who are able to pay through the online checkout.

If your school or organization requires a quote, invoice, or purchase order,email your request to support@typewell.com instead. Let us know which license or licenses you want to renew and the desired subscription period. If a purchase order has already been issued, please include it with your message.

Renew or extend a license subscription online

Sign in to access your online account, then click Software Licenses to view a list of your existing licenses.

To extend the subscription (add months) for one or more licenses, click the Add or Upgrade Licenses button.

Use the drop-down menus to select the desired length of time for each license. Note that once you select "Add months at...", there is a secondary drop-down menu to specify the number of months you wish to purchase.

If you see an error message or a Contact us pop-up box, we need additional information before you can renew or upgrade the license. Email support@typewell.com and let us know what you are trying to purchase. We will assist you with the next steps.

Click Purchase to proceed to the secure checkout. Select an available payment method, such as a credit or debit card, Apple Pay, Google Pay, a bank account, Klarna, or accelerated checkout through Link. Available options may vary by device, browser, and location. Then click Pay to complete the purchase.

A confirmation email with the subject line TypeWell Software Order Confirmation will be sent to both the account manager and the purchaser.

Paying by invoice or purchase order

If your school or organization requires a quote, invoice, purchase order, or payment terms, do not complete the online checkout. See Requesting a quote or invoice for TypeWell purchases for instructions.