Troubleshooting for Transcribers
- Troubleshooting for Transcribers
Known issues with TypeWell on Windows 10
Microsoft Edge browser displays error message in Web Linking
Microsoft Edge may be the default Internet browser on your Windows 10 computer, tablet, or smartphone. Due to programming bugs in this new browser, we do not recommend using the Edge browser for readers/clients to vie...
PAL is visible but not active
When a PAL is disabled, the abbreviations defined in that PAL will not expand. If you know your PAL is intact but it's simply "not working," this is usually the reason why!
Open your Personal Abbreviation List in TypeWell by clicking Ctrl-A. Hover over the PAL tab (aka the name of that particu...
Recovering a Lost Transcript
We know, it happens. Sometimes technology lets us down or people make mistakes.
If your computer or TypeWell Transcriber program "crashes," your transcript is usually auto-saved so that when you reopen the TypeWell Transcriber program, the transcript reopens automatically and you can resume tran...
Symptom: Lag between keyboard and screen/monitor
Symptom: Transcriber experiences a lag between when they type on the keyboard and when the words appear on their screen
Solution: Provided by a community college —
We’re using a software, DefendPoint, by Avecto to elevate the rights that certain software may need when running under a non-adm...