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Help! My Linking Menu Says it's Hibernating

Problem: When I try to toggle linking on in TypeWell Transcriber, the Linking Menu says "Linking On (but hibernating.)" What should I do?

Solution: This occurs when the wireless card is disabled, usually for power-saving purposes on a laptop. In some power saving profiles, the Wifi is disabled when the battery reserve reaches a certain level or when the laptop goes to sleep. This means that you might appear to be connected to the Internet, but not actually be able to communicate with our server.

For a short-term solution, turn your WiFi card off and on again.

There are a few ways to do this, depending on which version of Windows you are running. The screenshots below were taken on a Lenovo laptop running Windows 10.

  • Click on the Wifi symbol on the lower right side of your screen, and look for a switch that toggles Wifi on and off.

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  • Turn Airplane Mode on and off again.

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  • Right-Click on the Wifi symbol on the lower right side of your screen, and select "Troubleshoot" or "Diagnose Network Problems."

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You may see an option to restart your Wifi Network Adapter.

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  • Restart the computer.

For a long-term solution, change your power settings.

Relevant settings will likely be found under your battery and power-saving options, at Settings > System > Power & Battery, or under your wifi settings, at Settings > Network & Internet. The links below provide more in-depth information.

If these links don't provide the information you need, Google "wifi card hibernating" and look for solutions from Windows Support that apply to your computer and operating system.

Apr 11, 2024

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