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Web Linking server status:

Internal Server - Installation

If you've already installed the Internal Server but haven't linked yet, see:
   Internal Server - Troubleshooting
   [Internal Linking - Teaming]

Requirements for Internal Linking

The transcriber laptop should be running Windows 7 or higher.

You will need Administrator privileges to install the Internal Server.

In this article:

  • Installing Visual C++ Redistributable for Visual Studio 2015
  • Installing the Internal Server
  • Checking the Installation
  • Allowing the Internal Server to communicate through Windows Firewall
  • Connecting the transcriber and reader devices via the Internal Server


The Visual C++ Redistributable Packages will install run-time components that are required to run the Internal Server application. Please visit this page to install, and then come back here to continue:


The Internal Server is a specialized type of software called a Service, and requires some familiarity with Windows administration to set up properly.

First, Uninstall the Old Internal Server (if applicable)

(If this is your first installation of the Internal Server, then skip this step.)

If you already have an older version of the server, you must uninstall it before you can install a new one. This requires Administrator access to the machine.

To uninstall:

Start a Command Prompt as Administrator.

Command prompt Run as Administrator

Type the command "C:\Program Files\TypeWellServer\TypeWellServer.exe" and press Enter. Be sure to include the quotation marks.

Command prompt window

This will pop up a box asking if you want to delete the service. Choose Yes.

Pop-up asking to delete service

The server is now uninstalled. If the program runs in step 1 but does not give an error as described in step 2, then repeat step 1 again. It should show the error message the second time.

Install Internal Server

You will need Administrator privileges to install the server.

  1. Download the Internal Server program
  2. Right-click on the downloaded program and choose Run as Administrator.

Run Internal Server as administrator

  1. When the self-extractor box comes up, click Unzip.

WinZip self-extractor window

This will unzip the necessary files and will run the server. If all goes well, you'll see some stuff flash by and then a confirmation window.

Confirmation files unzipped successfully

If you already had the server installed due to missing part of the uninstallation instructions above, then the install will pop up a box asking if you want to delete the old server. If this happens, choose Yes. The old server will then uninstall and you should redo the installation as Administrator.

If you get an error in step 2 above, saying it can't create output file TypeWellServer.exe, that means that you already have an older version. Follow the uninstallation instructions in the previous section. If you can see in the Control Panel for Services that you definitely have the TypeWellServer stopped, but are still getting this error, then you may have to reboot Windows for it to "take". Then try installing once more.


To verify that the Internal Server is installed, start the TypeWell Transcriber program and click the Link menu, then select By Internal.

Link By Internal]

If Internal Server is running, then the Internal Linking Setup window will look like this:

Internal Linking setup window
Make sure the master linking control is ON.

Master linking on by internal

Once the Internal Server is running, that means it has been installed into Windows' list of services. It will automatically run all the time the machine is on. If you reboot, Windows will start up the Internal Server again automatically. So, once it is installed, everything else is handled through the Link menu option in the Transcriber software.

Indications that Internal Server is NOT running

The Internal Linking Setup window will show a red message if the Internal Server is not running.

Error message, Internal Server not installed

If that happens, try the steps above again to install the Internal Server.

If there is a red message saying the machine does not support VAP, that means that you did successfully install the server, but unfortunately it ran tests and determined that this computer does not support the special WiFi mode needed for Internal Linking. This may be a limitation of the WiFi device driver on that computer, OR you may simply need to update the WiFi device driver (see the Internal Linking - Troubleshooting page for more instructions about updating your WiFi device driver).

Administrators can also verify the server is running by checking the list of Windows Services. Press the Windows key + R to open the Run dialog, type services.msc and press Enter.

Run dialog for services.msc

This will open the list of Windows Services. The Internal Server should be listed as TypeWell Internal Server and be shown as running or "Started".

View internal TypeWell Server on services - local

Administrators can also see messages from the server using Event Viewer.

In Windows 7, open the Event Viewer by clicking the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Event Viewer.

If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

In Windows 8, open the Event Viewer by pressing the Windows key + W and typing "event viewer".

In Windows 10, open the Event Viewer by pressing the Windows key and typing "event viewer."


Windows comes with a built-in firewall, which may initially block the Internal Server from communicating with the TypeWell program. You will need to allow the Internal Server program to communicate through the Windows Firewall.

  1. Press the Windows key and Search by typing the word "firewall", and from the list of results, select Allow an app through Windows Firewall.
  2. Click Change settings. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Select the checkbox next to TypeWellServer.exe, and select the network locations you want to allow communication on, and then click OK.

Allowing TypeWell Server through Windows firewall

If you don't see "TypeWellServer.exe" in this list of programs, click Allow another app...

Then click Browse...

Browse to add an app

Browse to C:\Program Files\TypeWellServer and click on the Application "TypeWellServer.exe" and click Open.

Browse to TypeWellServer.exe
Then click Add.

Add typewellserver.exe to exceptions

This will add the TypeWell Internal Server to your list of Windows Firewall exceptions.


To enable Internal Linking, start the TypeWell Transcriber program and click the Link menu, then select by Internal.

Link by Internal

Select the second radio button to tell TypeWell to link to the Internal Server on your computer, and replace the word "password" with your own new password, if needed.

Then share the WiFi name and password with the reader and/or your team transcriber, so they can also connect their devices to your Internal Server's Access Point.

Here is an example of how the Access Point would appear in the WiFi chooser on an Android smartphone:

Screenshot of android smartphone WiFi chooser

In the TypeWell Transcriber program, be sure to turn the master linking control ON under the Link menu.

Link by internal with master linking ON

While TypeWell is searching for the Internal Server on your computer, the Link menu will flash "Linking" and the status bar in the lower right corner of the TypeWell Transcriber window will also flash "Internal (searching)."

TypeWell searching for Internal Server

Once the TypeWell Transcriber program links successfully with the Internal Server on the same machine, the status bar in the lower right corner of the Transcriber window will no longer show "(Searching)" and will instead display the solid word, "Internal."

TypeWell linked to internal server

The transcriber can then click on the word "Internal" to copy the channel's URL to the clipboard, to paste into an email or instant message to send to the reader(s). When "Internal" is clicked, TypeWell displays a confirmation window indicating that the URL is on the transcriber's clipboard.

Internal Linking URL copied to clipboard

All the transcriber has to do is paste (Ctrl+V) the URL in a message to the reader. The reader(s)—who must be connected to the Internal Server's password-protected Access Point—will then click the link or copy/paste the unique URL into the address bar of their Web browser.

Mar 16, 2023

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