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Web Linking server status:

How to use Web Linking

This article explains how to set up and use Web Linking, a streaming text platform that's available in the Version 7 (and higher) of the TypeWell Transcriber and Connect programs.

In this article:

  • Software and hardware requirements for Web Linking
  • Creating a Web Linking channel
  • Add a channel created by someone else (using their "teaming name")
  • Turning on Web Linking
  • Understanding the Web Linking status message
  • How will I know if the reader is seeing the transcript?
  • Enabling and disabling your Web Linking channels

What is Web Linking?

Web Linking works over the Internet, and the transcript can be viewed on almost any type of reader device, including smartphones, iPads, and other Web-enabled devices. No installation of software is needed for the reader. All the reader needs is a standard Web browser to view the transcript.

Click here to view a demo of Web Linking in your browser.

AnchorSoftware and hardware requirements for Web Linking

The following must be in place to use TypeWell's Web Linking features:

  • The transcriber must have a reliable Internet connection
  • The transcriber must have the Premium Transcriber or Connect software installed
  • The reader can use any Web-enabled device as long as it is connected to the Internet

AnchorCreating a Web Linking channel

To use Web Linking, you need to create or enable a Web Linking channel in TypeWell. Open the Link menu in the Premium Transcriber or Connect program and select by Web:

TypeWell Transcriber link menu

To create a brand new Web Linking channel, (1) use the drop-down menu to select which server to link to—typically the West Coast server or the East Coast server—and (2) click the Add Channel button.

screenshot of Web Linking setup window

A new row will be added to the list in the Web Linking Setup window, and will automatically have the Enabled checkbox checked (3).

You should add a reader description to help you remember which reader or device this channel will be used for. In the example below, we used the initials of a student and their school (4).

When you click OK (5), the channel will be created on the Web Linking server.

Web Linking setup adding a new channel

AnchorAdd a channel created by someone else (using their "teaming name")

Instead of creating a brand new channel, you might need to add a channel that someone else already created. They will send you a teaming name for their channel, which takes the format xxxxxxxx_yyyyyy. The underscore + extra letters at the end of the Channel ID enable you to share the channel between different computers/users, which is why it's called a "teaming name" even if you're not going to be teaming on this channel.

Paste the full teaming name into the Link to: field, and then click the Add channel button.

Web Linking setup window with a teaming name pasted into the

Once you click the Add Channel button, a new row will be added to the list in the Web Linking Setup window, and will automatically have the Enabled checkbox checked. You can enter a reader description to help you remember which reader or device this channel will be used for (or which teamer shared this channel with you!).

When you click OK, the channel will be established between your software and the Web Linking server online.

AnchorTurning on Web Linking

Open the Link menu in the Premium Transcriber program and select Linking On. This master linking on/off will turn on (or off) whichever types of linking are currently enabled. You can see in the example below that Web Linking is enabled because it shows a + symbol.

TypeWell link menu with master linking on

If successful, TypeWell will link to the Web Linking server on the channel that you just created. The words "Web East" or "Web West" will display in the lower right-hand corner of the TypeWell Transcriber window.

AnchorUnderstanding the Web Linking status message

Hover over the lower right-hand status message for tooltip info:

web west tooltip upon mouse hoverClick on the lower righthand status message to automatically copy the Web page address (URL) for the linked channel to your clipboard.

clipboard confirmation

You can then copy and paste the URL in a message to the reader(s) via email or instant message.

example email contain Web Linking URL

The reader(s) must click the link or copy/paste the unique Web address into their browser's address bar. This will open the TypeWell Web Reader window, which will display the real-time transcript once the transcriber begins typing.

Web Reader window with URL highlighted in address bar

AnchorHow will I know if the reader is seeing the transcript?

Any time a Web browser opens to the active (linked) channel, the TypeWell Transcriber will register that as a "linked reader", as indicated by **R **in the lower righthand status message.

If multiple readers open to a channel in their respective Web browsers, the status message will change to R2, R3, R4, and so forth.

Note that if the transcriber also opens to that channel in his or her Web browser, the transcriber's browser will be counted as an R.

Web West R

TIP: It's a good practice for the transcriber to open a Web browser page to the active channel, to verify that the typed text is showing up on the webpage. Some transcribers position the browser window side-by-side with their TypeWell Transcriber window.

TypeWell window positioned next to Web Reader window

So, if the transcriber is viewing the channel in his or her browser, and the reader is viewing the channel on his or her mobile device, TypeWell should display R2 in the lower righthand status message.

TypeWell transcriber window with status of R2 indicating two readers

AnchorEnabling and disabling your Web Linking channels

It's very important for transcribers to be aware of which channels are enabled at any particular time.

Leaving a channel enabled for the wrong client/assignment could result in a breach of confidentiality!

status bar indicating more than one channel is enabled

You should only enable the channel(s) that are intended for each particular assignment. Disable all of the other channels, to prevent other clients from seeing transcripts of classes or meetings that aren't their own.

uncheck to disable channels

See also:

  How to team with Web Linking

  How to "clear" the transcript when using Internal or Web Linking

  Managing Web Linking channels

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