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Legal Stuff

  • United States Federal Laws Related to Transcription Services

    In the United States, there are 3 federal laws that relate to transcription services: the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and the Individuals with Disabilities Education Act (IDEA). ADA and Section 504 apply to individuals of all ages. IDEA re...
  • TypeWell Software End-User License Agreement (EULA)

    Last Updated: April 19, 2023 NOTE: Please consult the license agreement displayed in your TypeWell software program for the most up-to-date language. Click Show License Agreement under the Help menu. END USER LICENSE AGREEMENT This End User License Agreement ("Agreement") is a legal document b...
  • Privacy Policy

    Last Updated: April 23, 2023 Effective date for new users: May 1, 2023 Effective date for existing users: May 15, 2023 TypeWell.com and its related services and products (“Website”) are owned and operated by Catalina Solutions, LLC d/b/a TypeWell (“TypeWell”, “our”, “us”, “we”), an Arizona li...
  • Terms of Use for TypeWell.com Website

    Last Updated: April 23, 2023 Effective date for new users: May 1, 2023 Effective date for existing users: May 15, 2023 The TypeWell.com website and its associated services and content (collectively “Website”) is owned and operated by Catalina Solutions, LLC, d/b/a TypeWell (“TypeWell” “our”, “us...
  • Terms of Service for Continuing Education Website (LEO)

    What is LEO? TypeWell provides continuing education workshops for TypeWell transcribers, disability service coordinators, content developers, instructors, and other disability support staff through its web-based learning management system, called Learning & Enrichment Online (LEO). TypeWell’...
  • LEO Course Refund/Cancellation Policy

    The following policies apply to Web-based Short Courses or Co-Op Classes offered through TypeWell's continuing education portal: Learning & Enrichment Online (LEO) Revised: 3/10/2017 Refund Policy Short Course Refunds Web-based Short Courses are only eligible for a refund within 30 days o...
  • LEO Course Reschedule/Transfer Policy

    The following policies apply to Web-based Short Courses or Co-Op Classes offered through TypeWell's continuing education portal: Learning & Enrichment Online (LEO) Revised: 3/10/2017 Rescheduling a Short Course (for manual enrollments with future start date ) If you need to reschedule the ...
  • Summary of Changes to TypeWell Policies

    As of May 1, 2023, we have made several updates to our Terms of Use and our Privacy Policy, to provide greater clarity and transparency to our users. We encourage all users to read through our updated policies and contact us if you have any questions or concerns. Updates to our TypeWell.com Term...