Cloudflare has resolved the issue. Site is running normally.

Cloudflare continues to experience intermittent outages.

On 11/14/25, from 7:00am EST to 9:50am EST, Cloudflare experienced an outage. Users may have been unable to access www.typewell.com or user.typewell.com.

Cloudflare has implemented a fix and is monitoring the situation to ensure that the problem is resolved.

The west.typewell.com Web Linking server has remained stable since the restart and migration. This maintenance is now complete.

The west.typewell.com Web Linking server has been successfully restarted on new AWS hardware. All services are back online and operating normally. We’ll continue monitoring to ensure stability, but no further impact is expected.

Maintenance on west.typewell.com (Web Linking server) is underway. A brief interruption may occur while we restart/migrate to new AWS hardware. Services should restore automatically; we’re monitoring and will post a completion update when finished.

Description:
We’ll be performing maintenance on the west.typewell.com Web Linking server overnight on October 31–November 1, 2025. This proactive restart will migrate the server to new AWS hardware ahead of Amazon’s scheduled maintenance window.

A short interruption in Web Linking service (typically a few minutes) may occur while the server restarts. All services should resume automatically once the migration is complete.

Our team will monitor the process and post an update once the work is finished.

Start time: October 31, 2025, 11:00 PM MST
End time: November 1, 2025, 1:00 AM MST

We have not received any additional reports of problems with Zoom Linking. The service has been stable since the fix was applied, so we are moving this incident to Resolved.

Between approximately August 3 and August 9, Zoom Linking was unavailable. Users attempting to connect saw “Zoom (searching)” indefinitely, and linking did not complete.

The outage was caused by a server configuration error following recent maintenance. We’ve corrected the configuration and implemented steps to ensure the Zoom Linking service automatically restarts after any future server updates or reboots.

We sincerely apologize for the disruption and appreciate the reports that helped us identify and resolve the issue. Zoom Linking is now functioning normally.