Phone icon 844-897-3935

Web Linking server status:

Everything Operational

System Statuses

Operational User Accounts (software licenses, training, etc.)

Operational Web Linking - Canada (BC)

Operational Web Linking - East

Operational Web Linking - West

Operational Zoom Linking Server

Past Incidents

Nov 26, 2022

Scheduled Maintenance — Friday, Nov 25, 2022

Resolved

This scheduled maintenance appears to have concluded.

Nov 26, 2022 10:32 pm
Planned

Please be advised that there will be scheduled downtime on our user account system (https://user.typewell.com) on the Friday following Thanksgiving (U.S. holiday).

The https://user.typewell.com website is where TypeWell and Connect users log in to manage their software licenses, Basic Skills Course, Turbo Courselet, etc. This website will be inaccessible for user login & access for periods of time between 12:00 AM to 11:59 PM on Friday, November 25, 2022.

The Web Reader services (also known as the east, west, and bc streaming text servers) will not be impacted.

We apologize for any inconvenience. For more information, or if you have any questions, please contact support@typewell.com.

Nov 8, 2022 5:10 pm
Nov 17, 2022

Intermittent Errors with Zoom Linking

Resolved

The closed captioning feature appears to be operational.  

Nov 18, 2022 8:16 pm
Monitoring

TypeWell is currently experiencing a disruption interacting with Zoom's API for closed captioning. You may experience issues with Zoom linking.

We are monitoring the situation and will update this incident as needed.

Nov 17, 2022 11:38 pm