This scheduled maintenance appears to have concluded.

Please be advised that there will be scheduled downtime on our user account system (https://user.typewell.com) on the Friday following Thanksgiving (U.S. holiday).

The https://user.typewell.com website is where TypeWell and Connect users log in to manage their software licenses, Basic Skills Course, Turbo Courselet, etc. This website will be inaccessible for user login & access for periods of time between 12:00 AM to 11:59 PM on Friday, November 25, 2022.

The Web Reader services (also known as the east, west, and bc streaming text servers) will not be impacted.

We apologize for any inconvenience. For more information, or if you have any questions, please contact support@typewell.com.

The closed captioning feature appears to be operational.  

TypeWell is currently experiencing a disruption interacting with Zoom's API for closed captioning. You may experience issues with Zoom linking.

We are monitoring the situation and will update this incident as needed.