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Trying to figure out which license is activated on this computer

License Manager Mar 28, 2012 10:22AM MST

We are a large site with many TypeWell licenses. We haven't been keeping the "computer description" fields updated properly in our online account. I have a long list of Transcriber, Reader, and Everywhere, licenses in the account. There's a transcriber computer going into the shop for repair, and I want to know which transcriber license is installed on that particular computer. I'd like to be able to search by installation number, i.e., enter the computer's installation number into a search field, and then it would tell me which license # it's associated with.

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Kate Ervin Apr 11, 2012 03:03PM MST TYPEWELL Agent

Thanks for the feature request! We’ve added it to our list of feature requests to consider for development.

You can click on the “Use License” button and view the most recent installation number for that particular license. The first 8 or 9 digits of the installation number come from the unique computer that generated the installation number. (The first digit of that number may be different, but then the following 7 or 8 digits usually remain the same).

So if you have an installation number that starts with QJY2-7VXJ, for example, you can look at the license history for a recent installation number starting with *JY2-7VXJ- …

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