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Sending Audio to TypeWell service via telephone

John Sep 13, 2018 08:26AM MST

All of our rooms in question have built-in audio conferencing systems integrated into the room. We have found that we can dial out on this phone system to TypeWell transcribers that have included a phone number as an option to connect. But some transcribers only offer the Skype address--no telephone number is listed.

Is there a way to always dial a phone number to TypeWell transcribers so they get the benefit of good, clear audio--as well as being able to hear all of the audio that is being presented in class (other mics, computer presentation, etc.).

thank you,
John

Up 0 rated Down
Kate Ervin Sep 13, 2018 10:04AM MST TYPEWELL Agent

Hi John,

That’s a great question; thanks for posting it here. Yes, you can let your TypeWell service provider (i.e., the individual transcriber or their employer/company) that you prefer using phone rather than Skype, and they should be able to accommodate that. Please let us know if you still have any questions or concerns.

Sincerely,

Kate

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