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Typewell - Support Center

LEO Course Reschedule / Transfer Policy

Last Updated: Mar 10, 2017 09:12PM MST

See also: LEO Course Refund / Cancellation Policy

The following policies apply to Web-based Short Courses or Co-Op Classes offered through TypeWell's continuing education portal: Learning & Enrichment Online (LEO)

Revised:
3/10/2017

Rescheduling a Short Course (for manual enrollments with future start date )

If you need to reschedule the start date of your Short Course course prior to beginning the course, please email TypeWell Support. A Short Course may be rescheduled up to 2 times at no charge, provided the request is made 3 days prior to your start date. If your request is within 2 days of your course start date, you may be subject to a $5 administrative fee.

Extending or Restarting a Short Course after your start date

Once you have started your Short Course, you may need to extend the expiration date in order to complete it. Please email TypeWell Support to request an extension. You may request up to 2 courtesy extensions within the 3-month period following the original course date, after which an administrative fee of $5 will apply.

Extensions/restarts will be for the same duration as the original course; i.e., a 14-day course will be extended for another 14 days (from the date our Support Team actually makes the extension).

All requests to extend/restart are subject to availability of “seats” in LEO. Course and administrative fees are nonrefundable.

Short Course is marked “incomplete” after 3 months

If a Short Course is not complete within 3 months from the original start date, a grade of “Incomplete” will be posted on your TypeWell Educational History page (if applicable). You may retake the course by paying the course fee again. When a “Pass” grade for the course is posted on your Educational History page, the “Incomplete” will be removed.

Co-Op Class Reschedule or Extension

Co-Op Classes have fixed start and end dates and therefore cannot be rescheduled. Any due date extensions for required Co-Op Class assignments are subject to the instructor's discretion. Please email TypeWell Support if you have any questions.

Course Transfers

Short Course and Co-Op Class fees are non-transferable. See LEO Course Refund / Cancellation Policy.
 

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