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How to install the TypeWell software onto a new computer (for non-training licenses only)

Last Updated: Jul 19, 2018 12:46PM MST

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Installing TypeWell onto a New Computer

The following steps apply to non-training TypeWell programs, such as TypeWell Transcriber, Everywhere, and Connect. If you're trying to install course software for the Basic Skills Course, Turbo Courselet, etc., this is done through the trainee's user account (or, you can contact us directly for assistance with training programs).


PLEASE NOTE: TypeWell software is not available to the general public; therefore, you need to sign into the appropriate user account to download our software. 

  1. Use the Sign In link to access your account. If you don't remember your password, use the "forgot password?" link to have a password reminder emailed to your official email address.


  2. Once you are signed in, click the Software licenses link at the top of the page.

    Main page in TypeWell account

    You'll see a list of the licenses you've purchased.


  3. Click the Use License button for the license you wish to use. It must be a license that matches the program you want to install (e.g. Transcriber, Reader, Everywhere).

    Licenses page

    If you are transferring a license from an old computer to a new one, be sure to select the exact license that is currently installed on the old computer, so that you can transfer it to the new computer in the following steps.


  4. You'll see the Manage License page for the specific license you chose in the previous step. This page provides you with a link to download the appropriate version of the TypeWell software to go with that particular license.

    screenshot of Manage License page
    Follow the on-screen instructions to download and install the software.


  5. During the software installation, an installation number will be displayed. Enter the installation number into the space provided on the Manage License page, and then click Get License Key as indicated.

    screenshots of license activation steps

    This installation number may be different every time TypeWell software is installed, even on the same computer. So it's best to have the target laptop sitting right next to you while you're accessing the website so you can get the exact value currently being displayed on the target laptop.


  6. The website will now display a license key. This license key will work only with that particular installation of TypeWell software, on that particular target computer.

    screenshot of new license key

    Enter the new license key from the web page into the license activation window in the TypeWell program. Now TypeWell will finish installing. Note there's no need to write down and save the license key; it'll be different next time, and it's not reusable.

The TypeWell program you just installed should now be open on the computer.

For more information, such as installing updates, transferring a license from one computer to another, etc., please see Managing software licenses.  
 

  • Post a Public Question
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    844-897-3935

support@typewell.com
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