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Typewell - Support Center

How do I purchase a new software license?

Last Updated: Dec 26, 2017 10:37AM MST

TypeWell software may only be used by qualified transcribers who have graduated from the TypeWell Basic Skills Course. See the Pricing page for monthly and annual pricing for Basic or Premium Transcriber software.

You may also be interested in:
    Which version do I need?
    Pricing FAQ
    Managing software licenses
    How do I upgrade my TypeWell software?

Already have an account?

Sign in and visit the Software Licenses page in your TypeWell account. Then click "Add or Upgrade Licenses."

Click the "Add" button corresponding to the type of license you wish to add. If your account is not eligible to add the selected license, you'll be prompted to email us.

add license buttons

Drop-down menus will appear for the new license. Use the drop-down menus to select the duration of the license subscription. 

drop down menu options

Finally, click the "Purchase" button to complete your purchase using any major credit card (or your PayPal account).

button that says "Purchase"

Payment by credit card or PayPal will be processed immediately and the license will be added to your account. Payment by eCheck may take 3-4 business days to clear via PayPal.

Once the payment is processed, you'll receive a software order confirmation email.

The software is NOT mailed to you; it will be available for immediate download from your online account once the payment is received. See Managing software licenses > Installing onto a new computer.


Don't have a TypeWell account?

Please contact us so we can create a new account for you. If you're a trained TypeWell transcriber, please include the year and name under which you completed the Basic Skills Course.


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