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Typewell - Support Center

How to use Web Linking

Last Updated: Sep 06, 2016 12:53PM MST

This article explains how to set up and use Web Linking, a Premium feature available in TypeWell Version 6 and 7.

See also:
  How to team with Web Linking
  How to "clear" the transcript when using Internal or Web Linking
  Managing Web Linking channels 

Jump down to section:
  Software and hardware requirements for Web Linking
  Creating a Web Linking channel
  Turning on Web Linking
  Understanding the Web Linking status message
  How will I know if the reader is seeing the transcript?
  Enabling and disabling your Web Linking channels
 

What is Web Linking?

QR code

Web Linking works over the Internet, and the transcript can be viewed on almost any type of reader device, including smartphones, iPads, and other Web-enabled devices. No installation of software is needed for the reader. All the reader needs is a standard Web browser to view the transcript.

​​​Click here to view a demo of Web Linking in your browser, or scan the QR code at right to launch the demo on your smartphone or mobile device.

 

Software and hardware requirements for Web Linking

The following must be in place to use TypeWell's Web Linking features:

  • The transcriber must have a reliable Internet connection

  • The transcriber must have the V7 Premium Transcriber software installed (OR if the transcriber already has a V6 Premium Transcriber software license, purchase the Web Linking add-on)

  • The reader must have a Web-enabled mobile device that is connected to the Internet 
     

Creating a Web Linking channel

To use Web Linking, you need to create or enable a Web Linking channel in TypeWell. Open the Link menu in the Premium Transcriber program and select "by Web Browser...":

TypeWell linking menu with Web Linking highlighted

To create a brand new Web Linking channel, (1) use the drop-down menu to select which server to link to — typically the West Coast server or the East Coast server — and (2) click the "Add Channel" button.

screenshot of Web Linking setup dialog box and dropdown menu

A new row will be added to the list in the Web Linking Setup window, and will automatically have the "Enabled" checkbox checked (3). You can enter a description to help you remember which reader or device this channel will be used for. In the example below, we used the name of a student (4).

When you click OK (5), the channel will be created on the Web Linking server.

steps 3 through 5: West Coast channel enabled, labeled for student "John"


​Turning on Web Linking

Open the Link menu in the Premium Transcriber program and select Linking On. This master linking on/off will turn on (or off) whichever types of linking are currently enabled. You can see in the example below that Web Linking is enabled because it shows a symbol.

TypeWell linking menu with master linking "on"

If successful, TypeWell will link to Web Linking server on the channel that you just created. The words "Web East" or "Web West" will display in the lower righthand corner of the TypeWell Transcriber window.


Understanding the Web Linking status message

Hover over the lower righthand status message for tooltip info:

tooltip information appears when mouse hovers bottom right corner of screen

Click on the lower righthand status message to automatically copy the Web page address (URL) for the linked channel to your clipboard.

Information dialog with copied reader URL

You can then copy and paste the URL in a message to the reader(s) via email or instant message. 

example email with copied URL for reader

The reader(s) must click the link or copy/paste the unique Web address into their browser's address bar. This will open the TypeWell Web Reader window, which will display the real-time transcript once the transcriber begins typing.

reader browser window with reader URL highlighted


How will I know if the reader is seeing the transcript?

Any time a Web browser opens to the active (linked) channel, the TypeWell Transcriber will register that as a "linked reader", as indicated by R in the lower righthand status message.

If multiple readers open to a channel in their respective Web browsers, the status message will change to R2, R3, R4, and so forth. Note that if the transcriber also opens to that channel in his or her Web browser, the transcriber's browser will be counted as an R.

screenshot of lower righthand corner of screen showing a reader is linked
 

TIP: It's a good practice for the transcriber to open a Web browser page to the active channel, to verify that the typed text is showing up on the webpage. Some transcribers position the browser window side-by-side with their TypeWell Transcriber window.

transcriber's screen with TypeWell on the left side and reader browser on the right

So, if the transcriber is viewing the channel in his or her browser, and the reader is viewing the channel on his or her mobile device, TypeWell should display R2 in the lower righthand status message.

screenshot of lower righthand corner of screen showing two readers linked

Enabling and disabling your Web Linking channels

It's very important for transcribers to be aware of which channels are enabled at any particular time.

Leaving a channel enabled for the wrong client/assignment could result in a breach of confidentiality!
 status bar indicates whether two or more Web Linking channels are enabled

You should only enable the channel(s) that are intended for each particular assignment. Disable all of the other channels, to prevent other clients from seeing transcripts of classes or meetings that aren't their own.

uncheck to disable a channel


 


 

See also:
  How to team with Web Linking
  How to "clear" the transcript when using Internal or Web Linking
  Managing Web Linking channels 

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